It is assumed that the terms “we”, “us” and “our” refers to Typewrite Office Equipment cc throughout the entirety of this document. We offer all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following “Terms and conditions of use”, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of this site.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
GENERAL
USE OF THE WEBSITE
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
TRADEMARKS
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFROMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service
PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store and cannot guarantee that you will receive exactly what is displayed on your screen.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
PAYMENTS
Payment is accepted via credit card (Visa or Mastercard) and direct transfer. Online credit card transactions will be acquired for Typewrite Office Equipment cc via Payfast (Pty) Ltd. Payfast have a robust Security & Fraud Prevention by way of Extended Validation SSL with 2048-bit encryption, 3D secure and no credit card details are stored on the website. Customer details will be stored by Typewrite Office Equipment cc separately from card details which are entered by the client on Payfast’s secure site. Typewrite Office Equipment cc takes all reasonable steps to scrutinise all transactions to prevent attempted fraud and a transaction may be refused if we are not satisfied with its legitimacy.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
EXTERNAL LINKS
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
WARRANTIES
Typewrite Office Equipment cc makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
DISCLAIMER OF LIABILITY
Typewrite Office Equipment cc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
CONFLICT OF TERMS
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
SEVERABILITY
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
APPLICABLE LAWS (CHOICE OF VENUE AND FORUM)
Use of this website shall in all respects be governed by the laws of the Republic of South Africa. regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the South African courts of law shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
CHANGES OF TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Any Questions about our terms of service should be directed to info@typewrite.co.za
LOCAL SHIPPING POLICIES AND PROCEDURES
Orders will be shipped within 3 to 6 working days and are subject to availability. Delivery time may vary depending on which area items are being delivered to, but typical delivery times are between 3 and 6 working days. We will do our best to deliver your items as timeously as possible but shall not be held liable for any losses or damages of any kind incurred due to late delivery. Items are well packaged and protected. We reserve the right to charge our customers per the pricing structure mentioned in our delivery terms as well as change the pricing structure as we please without warning or consent. Once your package has been sent you will receive an e-mail confirming postal details including tracking and delivery information.
Returns Policy
RETURNS
NON- DEFECTIVE PRODUCTS- RIGHT TO “COOL OFF”:
Products which are NOT defective or damaged or which you found to be unsuitable, can be returned to Typewrite Office Equipment cc within 10 (ten) workings days from date of delivery, provided that the products have not been opened and the packaging is in its original condition and you are able to produce the original invoice as proof of purchase. You are then entitled to cancel the sale of the products in terms of Section 44 of the ECT Act within 10 (ten) working days after your receipt of the products and to obtain a full purchase price refund, subject to being charged a 5% (of the retail price) fee in respect of return and handling charge to non-defective returns that have not been opened and remain in the original packaging. Typewrite Office Equipment cc can hold you liable for any damage caused to the products whilst it is in your possession.
No returns, refunds or exchanges will be accepted 3 months after the date of purchase.
Please ensure that all consumables are compatible with your current hardware before purchasing online, as Typewrite Office Equipment cc cannot be deemed responsible for printer incompatibilities. If you are unsure about a product’s compatibility, please visit the manufacturer’s official website, alternatively, you are welcome to contact our customer care centre on 012 335 3143 for assistance or confirmation.
FAULTY PRODUCTS
If a product is faulty, you need to let us know within 14 days of receiving it, and before returning it to us. We will gladly make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned back to you and a 10% (of the purchase price) assessment fee will be charged. Should the unit prove to be faulty, we may offer you a replacement unit.
Notwithstanding the circumstances, if you discover that a product is faulty, and it is over our 14 day return period but it is less than 3 months from the time you received it, we will make arrangements for the faulty product to be returned to us for testing. If no fault is found, the product will be returned back to you and 10% (of the purchase price) assessment fee will be charged. Should the unit prove to be faulty, we may offer you a replacement unit.
Please check all products delivered to you and do NOT accept delivery of any product that is visibly damaged. Should you accept a product and only later discover that the product is damaged, you need to report this to Typewrite Office Equipment cc within 24 hours, so that we can assess if the product damage occurred post-delivery.
Faults resulting from normal wear and tear, including products that have been damaged or altered in any way either by you or anyone that is not an employee of Typewrite Office Equipment cc or the product’s manufacturer, will not result in a product replacement or refund.
Printer consumables will not be refunded and will only be exchanged with a replacement unit.